Best Pest Control TERMS & CONDITIONS

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Terms & Conditions

Terms and Conditions

When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

We will normally dispatch your order to you in 2-3 business days.

If your item is not in stock, we will email you before deciding how to proceed.

Taxable items have VAT (sales tax) included.

Any credit card details you entered are transmitted over a secure(SSL) link and stored using 128-bit encryption.

We guarantee your satisfaction. All of our products come with a 30 day no quibble guarantee*. In addition, customers from the European Union are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm

Faulty items can be returned for an exchange (where available) or refund. The refund will be sent once I have received the faulty item and it has been confirmed as being faulty (not damaged/misused by buyer).

*None faulty items can be returned provided that the following criteria is met:-

THE ITEM MUST BE IN RESALEABLE CONDITION

THE ITEM MUST HAVE THE ORIGINAL UNDAMAGED PACKAGING

THE BUYER MUST PAY FOR THE RETURN (secure & insured) POSTAGE.

A HANDLING FEE OF 15% or £5 (WHICHEVER IS THE HIGHEST) WILL BE CHARGED

If you need to reach us, please use the Contact us link on the store page.

We do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
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The Human Contact

Our website was started in 2009 and we operate from our premises in West Yorkshire.

I don't like websites where
you can't talk to a real person. Please feel free to call me if you have a question. (not too late at night please!)

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Bill Pilkington

Tel: 01706 810278

If you buy from me and your purchase doesn't "do what is says on the box", simply post it back for a refund (you pay the return postage).

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